Tag: delay
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My Thoughts on the new DOT Delay Refund Rules
Quite a few people have reached out asking me for my opinions on the new flight delay and cancellation law. In short, it’s a step in the right direction. But it misses a lot of the key points for both consumer and airlines alike. It’s also structured rather differently than current regulations elsewhere in the…
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What Happened on My Wicked IRROPS Experience on Southwest
I just had a pretty tiring day flying cross-country between Boston and Seattle. On top of an already long travel day, a mechanical issue caused me to arrive over 4 hours after my original schedule. This is my story on how Irregular Operations (IRROPS) took away the first day of my trip. A few key…